Privacy Policy
PRIVACY STATEMENT
Last Updated: December 17, 2025
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
SECTION 2 - CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent?
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - BIGCOMMERCE
Our store is hosted on BigCommerce. They provide us with the online e-commerce platform that allows
Payment: If you choose a direct payment gateway to complete your purchase, BigCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is com
SECTION 5 - THIRD-PARTY SERVICES & LIVE CHAT
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
Live Chat (tawk.to): We use tawk.to to provide real-time customer support. If you use the chat widget, tawk.to may collect your IP address and chat history to facilitate our conversation. No tracking cookies for this service are placed on your device until you provide explicit consent via the widget consent form.
SECTION 6 - DATA RETENTION & DO NOT TRACK
Data Retention: We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, such as to fulfill your orders, comply with our legal obligations (e.g., tax laws), or resolve disputes.
Do Not Track (DNT): Our website does not currently respond to "Do Not Track" (DNT) signals as there is no uniform standard for such signals at this time.
SECTION 7 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.
SECTION 8 - COOKIES
Below is a list of the primary cookies we use. We’ve listed them here so you can choose if you want to opt-out:
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_session_id: Unique token, sessional. Allows BigCommerce to store information about your session.
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cart: Unique token, persistent for 2 weeks. Stores information about your cart contents.
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__tawkuuid / TawkConnectionTime: (tawk.to cookies) Used to maintain your live chat session.
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Google Analytics (PREF): Persistent for a short period. Tracks store visits and traffic sources.
SECTION 9 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.
SECTION 10 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information w
My Green Outdoors Attn:
Privacy Compliance Officer
MyGreenOutdoors.com
Po Box 3296
Milford, CT 06460